Refund policy

7-day return policy

You may request a return within 7 days after receiving your item. Sale-priced items are eligible under the same conditions unless they are marked final sale before purchase.

How to start a return

Email shopinggkor@gmail.com before sending anything back. Include your order number and the reason for your return. If approved, we will provide the correct return address and instructions. Products sent without prior approval may not be accepted.

Eligibility

The product must be unused, unworn, undamaged, and returned in its original packaging with proof of purchase. Shopping Kro pays return shipping for approved eligible returns.

Damaged, defective, or incorrect products

Inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us promptly with your order number and clear photographs so we can review and resolve the issue.

Non-returnable items

Used, worn, customer-damaged, personalized, or final-sale items cannot be returned except where required by law. Gift cards are also non-returnable. Contact us before purchasing if you are unsure whether an item is eligible.

Refunds

We will notify you after the returned item is received and inspected. Approved refunds are issued to the original payment method. Banks and payment providers may require additional processing time. For Cash on Delivery orders, we may request bank-account or UPI details solely to complete the refund.

Consumer rights

Nothing in this policy limits rights or remedies available under applicable consumer-protection law.

Contact

Email: shopinggkor@gmail.com